In this guide
Why Banking Is the Hardest Part of Dubai Setup
Company formation in Dubai takes 1–2 weeks. Visa processing takes another 1–2 weeks. But banking? Budget 2–8 weeks — and prepare for the possibility of rejection.
UAE banks operate under strict anti-money laundering (AML) and Know Your Customer (KYC) regulations. The Central Bank of the UAE has tightened requirements significantly in recent years. Banks are cautious, especially with new companies and non-resident founders.
This guide covers what you need to know to maximize your chances of a smooth account opening.
Corporate vs Personal Bank Accounts
You'll typically need both a corporate account (for your company) and a personal account (for your salary and living expenses).
Corporate Account
Required documents: trade license, certificate of incorporation or registration, shareholder passport copies, Emirates ID of authorized signatory, memorandum and articles of association, proof of company address, business plan with expected transaction volumes, and bank reference letter from your previous bank.
The business plan is critical. Banks want to understand: what your company does, who your clients are, how you get paid, expected monthly inflow/outflow, and source of initial capital. Prepare a 2–3 page document with clear answers.
Personal Account
Simpler than corporate. Required: Emirates ID, passport with visa page, salary certificate (from your own company) or proof of income, and proof of UAE address (utility bill or tenancy contract).
Most banks require a minimum salary of AED 5,000–15,000/month to open a personal account. Since you own your company, you'll issue yourself a salary certificate.
Best Banks for New Businesses and Non-Residents
Not all banks are equally receptive to new companies from non-resident founders.
Mashreq Neo (Recommended for Startups)
Mashreq Bank's digital banking arm is one of the most startup-friendly options. Faster onboarding process than traditional banks, reasonable minimum balance requirements, good multi-currency capabilities, and mobile-first banking.
Mashreq Neo is often the first choice for founders setting up through DMCC or other major free zones.
Emirates NBD
One of the largest UAE banks with a comprehensive product suite. Reliable but can be slow for new businesses. Their Liv. app offers a quick personal account while you wait for the main account.
ADCB (Abu Dhabi Commercial Bank)
Generally receptive to SMEs and startups. Good customer service. May require a slightly higher minimum balance than Mashreq but offers a solid range of business banking services.
RAK Bank
Known for being more flexible with new businesses and smaller companies. Often a good fallback option if larger banks decline. Strong SME banking division.
Wio Bank (Digital-First)
A newer entrant in the UAE banking landscape. Offers fully digital onboarding for business accounts. Lower minimum balance requirements. Faster approval process. Good option for startups that don't need traditional banking features like checkbooks.
Common Reasons for Account Rejection
Understanding why banks reject applications helps you avoid these pitfalls.
Vague Business Description
"Consulting" or "trading" without specifics is a red flag. Banks want to know exactly what you do, who pays you, and how. Be specific: "SaaS subscription revenue from B2B clients in the US and Europe, average deal size $5,000, monthly recurring revenue $30,000" is far better than "technology consulting services."
High-Risk Jurisdictions
If you're from or do business with countries on international sanctions lists or high-risk AML lists, banks will apply enhanced due diligence or decline. This is non-negotiable — it's regulatory, not discretionary.
Insufficient Documentation
Missing documents, unsigned forms, or outdated reference letters cause delays and rejections. Have everything ready, current, and properly attested before your bank meeting.
Crypto or High-Risk Activities
Many UAE banks remain cautious about crypto businesses, despite the UAE's crypto-friendly regulations. If your business involves cryptocurrency, be upfront about it and target banks that explicitly accept crypto clients (some DIFC banks, Mashreq for certain activities).
Tips to Maximize Your Chances
Apply to 2–3 banks simultaneously. Don't wait for one rejection before trying another — run applications in parallel.
Prepare your documents perfectly. Have your business plan printed, your financial projections ready, and your source of funds clearly documented. First impressions matter — bankers assess you as much as your paperwork.
Get an introduction. A warm introduction from your free zone, your company formation agent (like Vector), or an existing client of the bank significantly improves your chances. Banks trust referrals.
Be honest about your business. Don't downplay or obscure what you do. If the bank discovers inconsistencies later, they'll freeze your account — which is far worse than a clean rejection.
Start with a fintech. If traditional banking is proving difficult, open a Wio Bank or Mashreq Neo account first. Having an active UAE bank account makes it easier to approach other banks later.
Vector provides bank introductions as part of our Dubai setup package. Our relationships with banking partners help smooth the process, though we cannot guarantee account opening — that decision always rests with the bank.
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